- Shipping & Delivery
Shipping & Delivery
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Free Shipping Available Australia Wide
We offer free domestic shipping within Australia when you spend over $250.
For purchases that do meet this threshold we charge a low flat rate of only $9.95 per order.
Domestic shipping within Australia is via Australia Post eParcel and will take approximately 3-7 working days.
If you would like to receive your order quickly we offer Australia Post Express Post for a flat rate of $14.95 per order.
Tracking Your Order
Your order can be tracked online. When we dispatch your order we will send you a Shipping Confirmation email which will include the tracking number of your satchel so you can follow your order through to safe delivery.
You simply need to enter your Tracking Number supplied in your email into the Australia Post Tracking system here auspost.com.au/track/
For domestic shipping you should receive your order within 3-7 business days.
For express shipping you should receive your order within 1-2 business days.
If your order is taking longer, please track your order online, as outlined above.
All our orders are sent out in plain white satchels so your discretion is assured.
There is no mention of the contents on the satchel.
Receiving Your Order
We can deliver your order to your house, work address or P.O Box.
For your protection, a signature will be required on delivery so please ensure you will be available to receive your order. If no-one is available to sign for your order, the satchel will be delivered to your local post office for collection.
If you would prefer to have your order left without the need for a signature please indicate these instructions in the order comments as you are checking out.
Problems with your Delivery
If there is a problem with your delivery, please call us on 1300 44 46 44 and one of our online consultants will assist you.
Returning Your Order
If you need to return your item, please click here to read our Returns Policy.